1Valet
Smart Building
Building a Digital Platform for Residential Services
Team
5Duration
14 MonthsCountry
CanadaIndustry
Smart Building IoT
Connecting Residents with Everyday Services
In cooperation with our partner from Canada, HintonX, we developed a system for the client in construction industry to be installed in their 10 000 condominiums as built in service ordering tool.
Software included Backoffice for administration and mobie apps both iOS and Android for users to login, browse, order and pay for all kind of services, from shopping and massage to cleaning services.
HintonX did analysis and design while we did implementation and testing of the system.
Tech Stack
C# (ASP.NET Core)
React.js (Next.js)
.NET ASP.NET Core (Web API), Entity Framework Core
React Native
PostgreSQL
Challenges
Developing a scalable platform intended for installation across 10,000+ condominium units, requiring stability and high performance.
Coordinating between multiple stakeholders: the client, HintonX (analysis & design team), and our implementation team.
Ensuring seamless communication between Backoffice and Mobile applications. Integrating a wide range of service categories (shopping, massage, cleaning, etc.) into one unified ordering and payment flow.
Creating a secure and intuitive mobile experience for users with varying technical knowledge.
Managing payment processing, recurring updates, and ensuring PCI-compliant integrations.
Implementing a system flexible enough for future expansion across new buildings and additional service providers.
Solution
Developed a robust Backoffice system enabling administrators to manage services, providers, payments, user accounts, and notifications.
Built cross-platform mobile applications (iOS & Android) for residents to browse, order, and pay for services with a clean, user-friendly interface.
Implemented an integration layer ensuring smooth communication between mobile apps and Backoffice.
Created a modular services catalog that supports dozens of categories and is easy to expand.
Set up automated workflows for order processing, status tracking, and service provider assignments.
Ensured secure authentication and payments, including encryption and industry-standard compliance.
Maintained continuous communication with HintonX to align implementation with their analysis and design outputs.
Benefits
Benefits of the solution and partnership with IT Engine
A single, unified digital platform replaced multiple offline or manual processes.
Residents gained an easy and convenient way to order and pay for services directly from their smartphones.
The client received a scalable and future-proof system ready for rollout across thousands of units.
Improved efficiency and transparency for both residents and administrators.
Faster onboarding of new service providers and offers.
The partnership model with HintonX ensured smooth delivery and clear role division, enhancing project effectiveness.
What our client said
HintonX
I had an opportunity to work with IT Engine on a project over a 10-month period. During all this time the team members consistently were showing core values that every technology team should have. Their expertise, dedication, professionalism, and honesty greatly contributed to the successful completion of the project, and I am looking forward to be working with the team in the future as well.
